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Transmission is S***n

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Anybody else had issues such as car just stopped catching gear to move? Driving along fine then no "GO" when gas pedal is pressed...first time: Second time it started jerking but kept going? Both times the warranty covered it,but both cases were different fixes...CA shop said trans was malfunctioning? KY shop said transmission needed to be reprogrammed? Its all good since the warranty covers all this, but why is this happening when the car has less than 20k on it and not even 1.5 yrs off the lot?

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